Documentation

Everything you need to know to buy and sell on Dale

Getting Started

Create an account as a buyer or seller. Buyers can start shopping immediately. Sellers complete KYC verification (business permit, certificate of incorporation, KRA PIN and proof of address) before they can receive payouts.

Finding Parts

Use the catalog to filter by make, model, year and category, or post a Part Request describing what you need and let sellers send you offers. Save your vehicles (including the chassis number) for faster, more accurate searches.

Paying with M-Pesa

At checkout choose M-Pesa Express to receive an STK push on your Safaricom line, or pay manually to our Paybill using the short account number shown. Your payment is held in escrow — it is not released to the seller until you confirm delivery.

Delivery & Confirmation

We deliver across Nairobi and its environs via SafeBoda. The delivery fee is calculated from your address at checkout, and you can track the rider in real time. Once your part arrives, confirm delivery to release the escrow funds.

Seller Payouts

Released escrow funds build up as your available balance. Request a payout to your configured M-Pesa or bank method; an admin reviews and disburses approved payouts.